TERMS AND CONDITIONS

Effective Date: July 10, 2026

​

These Terms and Conditions govern your use of the SMS/text messaging services provided by Aina Pest Control, Inc. ("Company," "we," "us," or "our"), a pest control company serving the Island of Hawai'i. By opting in to receive text messages from us, you agree to these Terms and Conditions.

​

1. Program Description

Aina Pest Control, Inc. operates an SMS messaging program to communicate with customers regarding pest control services. Our text messaging program ("Aina Pest Control Messaging") is used to send:

• Appointment confirmations and reminders

• Service updates and technician arrival notifications

• Follow-up care instructions after treatments

• Account-related notifications

• Promotional offers and seasonal pest control tips (only if you have separately opted in)

​

2. How to Opt In

You may opt in to receive text messages from Aina Pest Control, Inc. by:

• Providing your mobile phone number and checking the SMS opt-in box when scheduling a service online at www.ainapestcontrol.com

• Verbally consenting to receive text messages when scheduling service by phone

• Texting a designated keyword to our short code or long code number

By opting in, you consent to receive recurring automated text messages from Aina Pest Control, Inc.

​

3. Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details regarding your messaging plan.

​

4. Message Frequency

Message frequency varies based on your service schedule and account activity. You may receive recurring messages related to scheduled appointments and service follow-ups. You will typically receive 1–4 messages per service visit.

​

5. How to Opt Out

To stop receiving text messages from Aina Pest Control, Inc., reply STOP to any text message we send you. After opting out, you will receive one final confirmation message. No further messages will be sent unless you re-opt in.

To get help, reply HELP to any of our text messages or contact us at ainapestcontrol@gmail.com.

​

6. Customer Support

For questions or assistance with our SMS program, please contact us:

Aina Pest Control, Inc.
Email: ainapestcontrol@gmail.com
Website: www.ainapestcontrol.com

​

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy at www.ainapestcontrol.com/privacy-policy to understand how we collect, use, and protect your personal information, including your mobile number and messaging consent data. Mobile information and SMS/MMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

​

8. Carrier Liability Disclaimer

Carriers are not liable for any delayed or undelivered messages.

​

9. Eligibility

Our SMS services are intended for individuals 18 years of age or older. By opting in, you represent that you are the owner or authorized user of the mobile device receiving messages and that you are 18 years of age or older.

​

10. Changes to These Terms

We may update these Terms and Conditions from time to time. When we make changes, we will update the "Effective Date" at the top of this page. Continued use of our SMS messaging services after changes are posted constitutes your acceptance of the updated terms.

​

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Hawai'i, without regard to its conflict of law principles.

​

12. Contact Us

Aina Pest Control, Inc.

Call: (808)651-2992
Email: ainapestcontrol@gmail.com | admin@ainapestcontrol@gmail.com